Kindle 3 pissing me off

Posted by jason on May 11, 2011, 10:32 p.m.
Tags: amazon books kindle

Let me preface this post by saying I love my Kindle. There are, however, some major problems I encountered recently.

The first incident occurred last week. I connected to the internet for the first time in ages, and shortly after, my Kindle became unusable. It was stuck in a perpetual reboot loop: I'd turn it on, and it would just freeze and appear to reboot (showing the kindle splash screen with a progress bar). The solution: a full reboot by holding the on / off switch in position for 20 seconds.

This reboot appeared to fix things: the Kindle stopped crashing and became usable once again. The problem is that I was missing one of my books! Not only that, but I had gone through said book and added a slew of highlights, comments, and bookmarks for discussion with my prestigious book club members. I logged on to kindle.amazon.com, and there's no trace of neither my book nor my notes and highlights. Wonderful.

The second incident is even worse. My friend was visiting with her Kindle, and she wanted to be able to e-mail herself documents and have them appear on her kindle when she connects to the internet. Easy enough, I thought. The problem is that when she logged into her amazon.com account, she couldn't see her Kindle, but the Kindle itself said that it was registered.

The solution: just de-register the Kindle and re-register it to her amazon.com account. Then we go back to the "Home" screen on her Kindle--and all her "Collections" have been deleted, along with a slew of pdf files that she had added to her Kindle via USB! She didn't lose everything, though: books that she had purchased from the Kindle store were still there--and some of the files she had added manually--but most of the files were lost.

I'm shocked at how easy it is to lose data with the Kindle 3. Amazon: in the words of Dr. Phil: "Get it together!" This random loss of documents and notes is absurd.


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