Samsung CLX-3300 series "Install Imaging Unit" message after power outage

Posted by jason on March 28, 2014, 9:40 a.m.
Tags: printing samsung

I recently had a power outage, and when I turned on my Samsung CLX-3300 printer, it didn't work and gave me an "Install Imaging Unit" message. I accessed my printer through a browser to see if I could get any more information. There was a critical error:

C3-6410 An unexpected failure has occurred at the Imaging Unit. User intervention is required to check the Imaging Unit. Printing has stopped, all other machine services (if installed) are unaffected.

This printer is relatively new (about 2 years old with not much printing done). I searched around and found a page explaining how to replace the imaging unit . I just pulled out the imaging unit, popped it back in, and everything worked. I printed out the "Supplies Information" page to make sure my imaging unit was in good shape. It has 88% life left.


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